Personal data processing policy

Urban Project

(hereinafter - the “Company”)



1. Introduction
This Personal Data Processing Policy (hereinafter referred to as the "Policy") defines the principles and rules for the collection, use, storage, and disclosure of personal information obtained from users of the website https://urbanproject.pro, as well as other channels of interaction with the Company.
By visiting the website and using our services, you express your consent to the terms of this Policy. We reserve the right to update or modify this Policy at any time without prior notice. The current version is always available on the website.

2. Information Collected
We may collect, store, and use the following categories of data:
  • Last name, first name, and patronymic (if applicable)
  • Email address
  • Contact phone number
  • City, country
  • Company name and industry
  • Data provided during registration or inquiries (e.g., via website forms)
  • Any other information voluntarily submitted to us
We may also collect technical information, including IP address, device type, browser, system language, and website usage data for analytics and service improvement purposes.

3. Purposes of Data Processing
We use personal data for the following purposes:
  • Maintaining and developing the website and the Company's services
  • Communicating with you using the provided contact details
  • Preparing personalized commercial offers
  • Conducting feedback surveys and consultations
  • Processing orders and fulfilling contractual obligations
  • Sending newsletters, notifications and promotional offers (unless you have opted out)
  • mproving user experience and services
  • Ensuring compliance with UAE legislation

4. Reasons for processing
The processing of personal data is conducted on the following legal bases:
  • Voluntary, specific and informed consent of the data subject
  • Necessity to fulfill the terms and conditions of the contract
  • Protection of the legitimate interests of the Company, subject to a balance of interests
  • Fulfillment of duties in accordance with UAE legislation

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5. Data storage and privacy protection
Your data is processed with security standards including:
  • Electronic storage and protection system
  • Encryption and access restrictions
  • Regular auditing of the solutions and systems in use
  • Protection against unauthorized access, alteration, loss and disclosure
Data is only stored for as long as necessary: until the purposes of processing are achieved or the user's consent is withdrawn.

6. Cookies and tracking
Our website uses cookies and similar technologies to:
  • Recognizing the user on repeat visits
  • Remembering preferences
  • Analyzing behavior to improve functionality
  • Create aggregated statistics
You can disable cookies in your browser settings, but this may affect the correct functioning of the site.

7. Transfer to third parties
The Company does not share your data with third parties except in the following cases:
  • With your express consent
  • As part of the fulfillment of a contract concluded with you (e.g. logistics)
  • At the request of regulatory or law enforcement authorities
  • To protect the rights, property or safety of the Company, employees or users

8. User Rights
In accordance with UAE legislation, you have the right to:
  • Receive information about the processing of your data
  • Withdraw previously given consent
  • Request the correction or deletion of incorrect data
  • Limit the processing in case of any objection
  • File a complaint to an authorized governmental data protection authority

9. Data Security
We take reasonable technical and organizational measures to protect your data from:
  • Loss, alteration, unauthorized access or dissemination
  • Inappropriate use
  • Breach of confidentiality
However, despite efforts, the Company cannot guarantee the absolute security of information transmitted over the Internet.

10. Jurisdiction
This Policy shall be governed by the legislation of the United Arab Emirates and the laws of the Emirate of Dubai. All disputes are subject to the courts of Dubai.

11. Updates
The Company may make changes to this Policy without prior notice. We recommend that you regularly check that the terms and conditions on the website are up to date.
Date of last update: 17.04.2025

12. Contacts
If you have questions, suggestions or complaints about the processing of personal data, you can contact us:
E-mail: urbanproject.ae@gmail.ru